Providing Trusted Pest Control In The Baltimore Metropolitan Area
Here at Pest Czar, our team of professionals is dedicated to providing quality residential pest control and commercial pest management services for all of our customers in Maryland’s Baltimore Metro area. With an A+ rating from the Better Business Bureau and certifications from QualityPro and GreenPro, Pest Czar will exceed your expectations!
Local, Woman-Owned, Top-Rated!
Pest Czar is a proud, woman-owned, small business. CEO Erika Milenkovic helped start Pest Czar in 2013 and became the sole owner in 2021.
Personally, Erika is a cancer survivor, artist, and mother of two. Professionally, she is a registered pest control technician with the Maryland Department of Agriculture and QualityPro and GreenPro certified by the National Pest Management Association.
She believes in small business, community engagement, and doing things correctly.
Pest Czar was founded in 2013 by Erika and her husband at the time, working out of the basement of their home while Erika was pregnant with their first child. Soon, the business began to grow, and as they gained employees, they obtained office space in Towson. In 2018, Erika was diagnosed with non-Hodgkins lymphoma, yet
Pest Czar continued to thrive thanks to its outstanding employees while Erika underwent chemotherapy and radiation treatments. Now, the business consistently earns high reviews while every team member of Pest Czar receives continuous training and incentives for achievement.
If you need quality pest control for your property, partner with the local pest control with values you can trust!
Our Purpose
Giving your property back to YOU.
Our Niche
To provide exceptional customer service and results in pest control.
Our Values
Integrity and Reputation
Be prepared
Clearly communicate
Be positive
Be safe
THE PEST CZAR TEAM
Erika Milenkovic
(Owner)
Before becoming owner of Pest Czar, Erika worked in nonprofits and also exhibited her artwork around the region. She is a well-rounded contributor to have on the team!
Tim Reynolds, Jr.
Operations Manager
Tim has worked for Pest Czar since 2016. He supervises and trains our technicians, oversees the quality of our services, and works closely with commercial accounts.
Jennifer Wyatt
Customer Care Representative
Jennifer is a seasoned pest control professional who has helped many companies succeed over the years in the office and in the field. She has served thousands of customers and always brings a smile to those she speaks with!
Ryan Dilling
Pest Control Technician
Ryan has years of experience in pest control. He is our Termite/Sentricon System Specialist. While he takes his job seriously, he also has a great sense of humor and is a proud father of one!
Jonathan Berkey
Pest Control Technician
Jonathan joined Pest Czar in 2021 and provides excellent customer service to residential and commercial customers alike. Jon is a team player, always willing to help out customers and his coworkers!
Matt Carothers
Pest Control Technician
Matt is a licensed technician who has a breadth of experience working with commercial and residential customers. He brings a variety of skills and experience in customer service, technology, and operating different types of vehicles, tools and equipment.
Christina Green
Customer Care Representative
Christina joined the team in 2024, bringing with her valuable skills and experience working with small businesses. She holds a Bachelor’s Degree from McDaniel College in Business Administration and is at home with Pest Czar as a native Marylander!
Why Choose Pest Czar For Your Commercial Pest Control Needs?
With superior customer service our highest priority, Pest Czar strives to complete every job with integrity and excellence. Our solution-oriented and environmentally friendly approach to pest management will keep your home or business completely pest-free, guaranteed! Here are a few more reasons that we’re the right choice!
- Better Business Bureau A+ rating
- Environmentally-responsible practices
- Excellent customer service
- Safe treatment options for your family and pets
- Exceptional customizable service
- GreenPro Certified
- QualityPro Certified
- NPMA member
- Full-service pest control services
- Free re-services, if necessary
- No sales pitches
- A team of highly trained technicians
Here at Pest Czar, we continue to operate under the same company values that we started with! And as we continue to grow, our team continues to take pride in providing excellent pest control services and treating our customers, employees, and other associates with respect. And to date, Pest Czar has received only 5-star ratings in online reviews!
FREE QUOTE!
Request Your Free, No Obligation Quote
Join Our Pest Czar Team!
At Pest Czar, we’re always looking to grow our team of dedicated, enthusiastic employees! We pride ourselves in hiring and training the best in the pest control industry. We’re passionate about what we do and we’re looking for motivated individuals to join us!
Current Openings:
Customer Success Manager
(Full Time and Part Time / Work From Home)
As part of our Customer Success Team, you’ll interact with customers and teammates – all from the comfort of your own home! Pest Czar’s CS agents act as ambassadors for the brand, services, and company we represent – answering questions, providing solutions, multitasking while paying attention to detail all while delivering the WOW factor.
What You’ll Do:
- Provide the best customer service in the entire world, including Mars and even beyond
- Work in the peace of your home (birds chirping and wave/stream noises in the background are allowed at a tolerable frequency/volume)
- Fielding inbound customer and team members calls/messages and resolving customer care concerns
- Maintaining and scheduling routes and notifying customers of the status of their appointments
- Aiding in data entry, file keeping, and office organization
- Keeping accounting records and financial logs
- Ensuring invoices and statements are accurate and accounts are charged appropriately
What You’ve Got:
- A knack for speaking with people who have diverse backgrounds and different world views
- Awesome verbal and written communication skills, great typing skills
- An upbeat and eager attitude; ready to get your boots dirty at a fast pace environment
- A habit of meeting or exceeding goals
- Passion for being better tomorrow than you were today
Space Requirements:
- A private room that NO one else will need to be in or use during your scheduled shift
- Your residence must be able to have low noise levels during your scheduled shift
Working Conditions:
- Cannot have other distractions or obligations (e.g. childcare responsibilities, etc.)
- Pants not required
If this sounds like the perfect position for you, call the office at (443) 377‐3365 or email us at info@pestczar.com. We can’t wait to hear from you!
Get Started Today with a Free Quote
Complete the form below to schedule your no obligation inspection.
- Zero-Contact Service
- Same-Day Inspection/Service
- Real-Time Notifications
Customer Reviews
“Friendly, professional, efficient and competent technician! Thank you!!”
Tonia | Ellicott City, MD | Read Reviews
Get Started with Pest Czar Today
Are you in need of professional pest control for your home or business? Reach out to us at Pest Czar!